A Weekend of Rejection

This weekend was kind odd in that I was rejected twice for rebates.  First, I was rejected for the Glade Plugins Car kit and refill by MyPoints and then secondly, I was rejected for the Maille dijon mustard rebate by Checkout 51.

A reader, Diana, left a comment that she had been rejected and she resubmitted her receipt and was approved almost instantly.  Based on Diana’s comment, I resubmitted my receipt and this morning, MyPoints had credited me the points for my receipt!!!!!!!!!

On the other hand, the Checkout 51 rejection in a hot mess because I had bought two items on my crystal clear Walmart receipt, I submitted that receipt for one Maille dijon mustard and I get back an email that not only was I rejected but I had already redeem five previously.

I had not redeemed one and even their app doesn’t show a “claim”.  I’m kinda thinking that Checkout 51 knows that I had submitted the Ibotta and the Savingstar rebates for he mustard?



  • Jennifer February 20, 2018, 10:09

    I got this same rejection one time for Foster Farms corndogs. I had clearly not submitted the rebate 5 times. I responded to the rejection and was still rejected. I just walked away from it because I would have bought the corndogs anyway even without the rebate. But, it is very frustrating when they give bogus reasons for rejecting a rebate.

  • diana February 20, 2018, 13:27

    Not sure what is going on with C51 lately. Glade Plugins Car kit and refill was rejected for the 2 out of 5 claims. When I approached them, they mentioned I had used coupons for the 2 whereas I had used coupons for all 5. Since it was a huge MM from SBs and MyPoints, I dint bother much for the missing 2. Going forward hope it wont become a headache.

  • Sara T February 20, 2018, 13:36

    I’ve stopped submitting receipts for Savingstar except on a rare occasion. I’m always rejected because I used a coupon. My grocery store coupons are added through the Just4U program and they are generally the same as Savingstar and are applied automatically. Savingstar works fine, however, on my CVS/Rite Aid purchases irrespective of a coupon.

  • Debbie Krow February 20, 2018, 19:51

    If you have the same email address for both Saving Star and Checkout 51, that may be the cause of the rejection. They are connected.

    • Ms. B. February 23, 2018, 20:12

      Debbie, yes, S* and CO51 are connected but I also think that IB too sometimes.

  • Vera February 21, 2018, 06:42

    Contacted My Points customer service regarding offer reset of Glade. Was told you are allowed to do the offer again on the new date reset. Sorry about the confusion, but I have been rejected before and thought one time meant ONE TIME.

    • Ms. B. February 23, 2018, 20:11

      Vera, no need to apologize, I think we were all kind of thinking out loud trying to figure out the Glade deal.

  • Irwin February 21, 2018, 13:35

    I submit the CK51 rebates first now, then I do all the others after. Haven’t had any problem that way.

    • Ms. B. February 23, 2018, 20:05

      Irwin, thank you for the suggestion! 🙂