Ibotta’s Delayed Customer Response

Oh, wow, if you plan submit an inquiry to Ibotta regarding pretty much anything, you can expect a long delay in getting a response.

Ibotta posted the following to their page:

The Ibotta Care Team is currently experiencing a delay in our response time to users. We truly apologize for the inconvenience and are working very hard to get to your request. Please take a look at the current response wait times which are displayed as “Up to X days”.

Updated: 08/14/18

What’s kind of odd about this announcement is that it’s almost a week after Savingstar had announced that they would be delayed in crediting rebates for purchases at CVS.