I looked at my CVS account, this morning, and wow, more updates to the look and feel of my account but I’m not seeing any new functionality features.
When I used to work for Big Gov., we did Beta Tests, at minimum, 90 days and then we would meet as a group with the different functional teams, customers, IT and the programmers. CVS has been feverishly trying to push their customers to Send to Card all Extra Bucks, CVS Coupons and Digital Coupons but we have grown accustom to their long receipts.
I have seen people at CVS that when a long receipt doesn’t print have a very confused look on their face.
Walmart is also trying to go completely digital with their Walmart Pay. You have to keep in mind that the Brick and Motar stores are competing with Amazon and if CVS and Walmart can eliminated the receipt, they are still playing in the game.