Update: The 58 Load2Card coupons is what is causing the registers to freeze up and crash when the Wellness card or phone number is given. So, with me also having my +Up Rewards on my Wellness card, it was too much for the registers to handle and causes the registers to freeze up. I had 184 Load2Card coupons plus my +Ups loaded to my card. I had 134 coupons before the registers crashing so I went back in and unclipped the Load2Card coupons that I know that I would never use like the dog and cat food, food items not sold in my local stores and some other coupon and I now have 129 Load2Card coupons on my Wellness card! 🙂
Yesterday and today, I had problems with my Wellness+ Card in that every time my card was scanned by the scanner, it would totally shut down the register and this happened over and over again no matter which register was used.
I called Corporate, this morning, about the problem and they are aware of the issue and they are working to fix it. I also let CS know that I had +Up Rewards that expire tomorrow and “Andrew” told me that if the problem is not fixed on Sunday that I was to call back on Monday to get the +Up Rewards sent me by mail.
Rite Aid’s Customer Service Number: 1-800-RITE-AID (1-800-748-3243)