I went to Albertsons for the FREE Oroweat Organic Bread Today Only and it was the only thing I got because my plan was to go to the park afterwards to take a quick walk.
HOWEVER, the cashier and the bagger insisted that the free bread was for employees only. I showed them that the offer is on their PUBLIC Facebook page and that there’s was stipulation about being an employee.
Of course, the line behind is growing by the minute.
I’m like “Let’s call Customer Service because that’s not Customer Service told me.” The cashier song a different tune when I said that and she gave me that bread for FREE.
I was a bit ticked off BUT I was very courteous and nice to the cashier because they are still dealing with idiots that don’t want to wear in the store BUT I still wanted that FREE bread so I stood my ground because it’s what corporate have offered to their customers in Southern California.
I did call customer service afterwards and explained the situation that had occurred and she confirmed that yes, all customers can get the free bread including employees and that the cashier was mistaken. Customer service offered to call the store and explain that they have had the promotion since 2018 and they are to give the Word of Day item to the customer for FREE. I was already at the park but she also suggested that the next time to go to the store customer service desk and to call the 800 number from there if there is a misunderstanding and they’ll let them know what to do.