My Trip to Rite Aid and CVS

I went to CVS to roll $4 in Extra Bucks, I bought the two Colgate toothpaste which enabled me to roll my Extra Bucks!  A quick and easy transaction.

I went into my nearest Rite Aid which is the store I typically go to on a weekly basis, they store is in the mist of a renovation and as I walking around the store, I did notice that I did not see the store manager on the floor nor did I see any other manger out and about in the store.

Anyways, I get up to the register with my three B1G1 Tic Tac coupons and a new girl on the register is like “I cannot take a reproduced coupon.” and I’m like it’s not reproduced, if you look at the top right of the coupon they have unique numbers.”  So, then she says “I’m so confused about coupons. I got to call the manager.”  Somehow another new guy comes over (he started last week) and I am like where is the manger?  They both rush away with a coupon in their hands and I am not a happy camper.  They were gone for like a good five minutes and he says “we can’t take this coupon.”

I was like “Lets cancel the transaction and you give me back my coupon…and I’ll call the manager in the morning.”

I went to another Rite Aid in Hillcrest and I had no problems with the transaction.  All coupons scanned as expected.

A very similar thing happened to me at Whole Foods for the Tres Latin Pupusas deal.  The cashier initially began to read the coupons that I gave to her without scanning the coupons.  Then she came with the “I can’t take all these coupons” crap.

Me:  Why? (Cashier and baggers eyes widened and mouths flew open)

Cashier:  Ummmm #@%%u99***&^ (says something unintelligible)

Me:  Can you go ask the manger why you cannot take the coupons?

Cashier: Let me try to scan them.

Miraculously, the coupons scanned.  When I was younger, I worked retailed and my number one priority was to get people through my line without allot drama.  I knew even back then, that I had no plans to make a life career being in retail.  Every retail job I ever worked, I ended up quitting – the customers are mean, as well as, the managers.  This is the reason most of the time when things go wrong when I am couponing, I don’t act ugly, I just tell them to cancel the transaction or take the item off my transaction.  No fuss, no muss.

 

 

{ 5 comments }

  • Denise September 18, 2017, 18:29

    I tired the Tres Latin Pupusas today. Did not work for me . She went and brought over another person and said I could not use all of the coupons.

    • Ms. B. September 19, 2017, 05:52

      Denise, I think that with Amazon taking over Whole Foods, they have really changed their customer service and how they deal with coupons. I never had a problem previously with coupons at Whole Foods. 🙁

      • Denise September 19, 2017, 18:48

        I have had problems with my Whole foods before with coupons. Oh well I am still making money with the Sally Beauty hair masks!

  • tina September 18, 2017, 21:38

    Thank you for your wise words! I should remember not to be mean and just move on when negative issues with couponing happen. I am upset for my wasted time and for not being allowed to do a deal that worked for others but I guess I shouldn’t translate my disappointment to retail workers.

    • Ms. B. September 19, 2017, 05:55

      Tina, normally, when I have a bad couponing experience another deal comes along that is way better then the deal I was trying to do. Any deals done at Rite Aid when there is drama, I always fill out the survey on the bottom of the receipt and I give the store a poor rating. 🙁